I first started to manage volunteers back in 2008. English Heritage already had volunteers working in a variety of behind the scenes roles, such as gardening at properties like Osborne House, on the Isle of Wight, and curatorial categorisation and… Read more

All of those who work in museums and galleries are looking for ways to grow our audiences. Regardless of whether we work in public sector or independent museums, we all need to find strategies that make us more relevant to… Read more

The most exiting and expansive area within heritage retailing in recent years has been the space devoted to local products. Although many heritage shops are yet to develop their approach to this subject, many others have been reaping the rewards… Read more

The basic aims of audience or visitor research is to provide cultural institutions with a greater understanding of the needs of existing and potential visitors. Audience research can increase visitor numbers, repeat visits and visitor satisfaction and create more opportunities… Read more

Science in the 21st century is an exciting, challenging and integral part of our culture. Science museums and centres have a vital role to play providing rich, life-long learning experiences, inspiring the next generation and enhancing scientific literacy. Read more

It was in 1967 that the first National Trust working holidays were held. Known then as ‘Acorn Camps’, they took place at Stratford-upon-Avon, the Golden Cap Estate in Dorset and the Lake District. Crafted, shall we say, for hardy types,… Read more

His work is known to millions across the world but this month an exciting conference will bring the wit and energy of Bernard Shaw back to the tiny Hertfordshire village that was his home. Read more

The exhibition tells the story of the four-year-long campaign to keep supplies flowing through German blockades to Britain's ally, the Soviet Union. Read more

The Gallery of Lost Art is a ghost museum, a place of shadows and traces, which could only ever exist virtually. This online Tate exhibition tells the stories of artworks that have disappeared. Destroyed, stolen, discarded, rejected, erased, ephemeral –… Read more

Housed in the former home of the father of the arts and crafts movement the William Morris Gallery has undergone a multi-million restoration programme to provide a fitting home for the artists collect. Read more

Design Ventura is a design and enterprise project run by the Design Museum and developed in partnership with Deutsche Bank. The project champions real world learning and makes use of the Design Museum as a hub for design, business, culture… Read more

Just over one hundred years after its tragic end, the story of British explorer Captain Robert Falcon Scott's Terra Nova expedition to Antarctica, primarily known for the tragic death of Scott on his return from the South Pole, was told… Read more

The site at Astley Castle, which has been in continuous occupation since the Saxon period, includes the moated castle, gateway and curtain walls, lake, church and the ghost of pleasure gardens in a picturesque landscape. Read more

Extensive conservation work has been completed to save the crumbling but historically important and highly unusual plasterwork on the front of a grade I-listed medieval house in Essex. The elaborate plasterwork, known as ‘pargeting’, adorns the façade of Nos 25-27… Read more

The Grant Museum of Zoology at University College London (UCL) is the only remaining university zoological museum in London. It houses around 67,000 specimens, covering the whole Animal Kingdom. Founded in 1828 as a teaching collection, the Museum is packed… Read more

Very good cake at that! But how should we ensure there were plenty of visitors to enjoy the cake in the cold and windy month of March? This was the question the team at Kiplin Hall needed to address at… Read more

The success of the ITV television series, Downton Abbey, has reinvigorated people’s appetites to discover what life was really like for servants and workers in our stately homes in the last century. In March 2012, National Trust property Ickworth House,… Read more

In 2012, our Museum held a Volunteer-led initiative, the Board of Trustees voted for a Tearoom and Gift Shop Makeover with a view to increasing revenue. A design was settled upon, one which we felt would resonate with all ages,… Read more

The Science Museum Group displays 8% of the collections. 92% are housed in storage facilities, ranging from old office buildings to aircraft hangars to purpose built stores. Recognizing that conventional climate-controlled storage is energy hungry, and in line with our… Read more

Northern Ireland visitor attraction Titanic Belfast celebrated its first birthday on March 31, with official confirmation of its success in the face of a daunting set of year-one targets. Read more