Royal Albert Memorial Museum

Exeter museum relaxes pandemic protocols by removing pre-booked ticket requirement

Image: © Exeter City Council

The Royal Albert Memorial Museum (RAMM) in Exeter has removed its requirement that visitors must pre-book tickets in order to be admitted, saying the site remains Covid-secure even when the public are free to drop in at any time.

The museum’s exhibition spaces, shop and café are all now freely accessible to the public regardless of whether they have pre-booked their visit.

Mandatory tickets were introduced across the sector following the first national lockdown earlier in the year, with the goal being to control visitor numbers and easily gather track-and-trace information.

The Royal Albert Memorial Museum introduced the system when it began to admit visitors in October but, since the second nationwide lockdown ended, has decided the site can “operate in a safe way without needing people to book tickets”.

The step has garnered local governmental approval, with Cllr. Amal Ghusain, Exeter City Council’s lead for communities and culture, sharing her delight that residents will “once again be able to drop into RAMM for a quick visit or shopping trip, with confidence that they will be protected by robust Covid measures”.

“RAMM is a place people can come to recharge, away from some of the stresses of modern life. It provides a fantastic space to learn and relax, where we can shift into a lower gear and take in objects and art from around the world,” she adds.

While the need to purchase advance tickets has been abolished other safety measures remain in place, including a one-way system and visitors needing to provide track and trace information.

Despite the requirement for pre-booked tickets having been removed, this option remains available for anyone wishing to book.