Visitor Experience Manager – Ely Cathedral

Responsible to: The Director
Location: Ely, Cambridgeshire
Salary: 37,874 per annum
Closing date for application: Tuesday May 7th at Midday

We are looking to appoint an experienced tourism or heritage manager to lead the visitor experience at our well-known and busy Cathedral. This post plays a significant role in the daily life of the Cathedral, and the post holder is responsible for ensuring all visitors have a positive experience, whether they are a sightseer, worshipper, event attendee or local resident.

Duties include leading, training and managing visitor facing staff and volunteers, including our brand-new Visitor Resource Assistants following the launch of our new digital guides. The post holder will work closely with our Volunteer Manager, and the Communications and Events teams to ensure a high-quality visitor experience for all.

Further information on this role, including a full role description, can be found on the careers pages of our website

To apply for this role, please submit a completed application form, along with a covering letter outlining your suitability for the post and send to [email protected] by midday, Tuesday 7 May 2024.
Please note, a CV cannot be accepted as a substitute for a completed application form.

Interviews will take place within 2 weeks of the closing date.

Ely Cathedral is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all employees to undertake safeguarding training and to adhere to the Cathedral’s safeguarding policies and procedures.